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Billing3 min read

Cancel or change plan

How moving back to Startup works.

There’s no subscription to cancel — Corporate pricing is agreed directly with you, not billed automatically. Here’s how to move back to Startup (free) if you no longer need Corporate.

Move back to Startup (free)

  1. Get your active member count under 20 — remove or deactivate anyone over the limit.
  2. Email info@vacationflow.app and tell us you’d like to move back to Startup.
  3. We turn Corporate off on our side. No charge, no contract to close out.

Your data stays exactly as it is: historical PTO, team members, and approval logs are all preserved. You can move back to Corporate anytime.

No contracts, no refunds to chase

Corporate has no long-term contract, so there’s nothing to cancel and no billing cycle to prorate. Because pricing is agreed directly with you rather than charged automatically, there’s no recurring charge to stop either.

Delete your account entirely

Only do this if you’re certain — it’s permanent.

  1. Settings → Profile → Delete account.
  2. Read the confirmation (it’s not recoverable).
  3. Type DELETE in the confirmation box.
  4. Click Permanently delete.

Account deletion permanently removes your PTO records, employee data, and configuration, completed within 30 days.

Admin transfer

If you’re leaving but the team is staying, change a colleague to Admin in Settings → Team. They can then manage the workspace and talk to us about the plan going forward.

Troubleshooting

Common issues
We’re still over 20 members after moving back
Remove or deactivate members first — Startup can’t hold more than 20 active members.
We changed our mind after moving back to Startup
Email info@vacationflow.app — we can turn Corporate back on for you.
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